Quantcast
Channel: Provisio Support Requests English
Browsing all 1846 articles
Browse latest View live

Payment

Hello, We would be interested in purchasing SiteKiosk Android, but being an administration (education authority of Guadeloupe) we don't have a credit card. Is there another way to pay the product we're...

View Article



accidentaly deleted a file.

i just accidentaly deleted a file in sitekiosk mode.When i exit sitekiosk i cant find recycle bin in the sitekiosk user.How can i recover that deleted file.

View Article

Email alerts Siteremote

Hello, I did not receive any email alerts from SiteRemote - see attachments for details. If I try to send a TEST email (by button TEST) I got it. Thank you for help. Honza

View Article

Microsoft Silverlight Error

New user here. I'm using site remote to try to set up some DigitalSignage. Even though I have the latest version of Microsoft Silverlight it still will not allow me to schedule a campaign. I even...

View Article

Trial Issues

Hello, I have just downloaded the trial version of your website and have installed on a test PC here in the office. We have need for a Kiosk solution which will allow members of the public the ability...

View Article


Problem with registtation

Hi' I'm trying to register a license code that we bought in 2012. But we receive a error message that it is not possible to register for that code is outdated and needs to be updated. But in the...

View Article

Internet access Problem

The SiteKiosk software is installed in a PC inside a plant where there is an internal network protected. It's no possible to access the internet (than you can go to the web sites) with Sitekiosk User...

View Article

Screen blanking out after auto reboots and error when entering config

We just upgraded to 8.91.3042 this week and when the system performs its daily reboot at 8am per the SiteKiosk maintenance schedule, the screen turns off within a few minutes even though nothing has...

View Article


Site Kiosk cannot locate local java install

Application: Building automation user kiosk. Machine and Software: Win 8.1 enterprise, IE 11 browser, web-based portal app that requires local java 1. The basic install and associated IE security...

View Article


Auto log off problem

Hello there.We use this software in our Animal Hospital.Computer we installed is always on.But after a few hours of inactivity sitekiosk auto logs off and force closes all word and excel files.This...

View Article

Unable to activate license in siteremote portal or on client

Hi there, I have a brand new license for 3 seats of sitekiosk basic and cannot get the license to activate. I have tried both putting the code into the siteremote admin>licensing section and tried...

View Article

Regarding Site Kiosk for Customer # 1802286

Could you extend the trial for 30 days on site remote. Our client has just implement the 1st kiosk for installation today and will call to register on his machine. Would like to see it work. Absolutely...

View Article

Embedded YouTube video not playing within SiteKiosk v8

I posted this as a comment to issue 'No Video Playing when connected to a YouTube Site (black screen)', but I wasn't sure if it would be seen by support. If so, I apologize for the double post. I have...

View Article


user accounts

Hi when set my kiosk to auto start when windows boots up because im using windows 8 it don't seem to login to the site kiosk account but the windows 8 account so it will not auto start is there anyway...

View Article

Manage SiteKiosk with SiteRemote

I registered a free trial version of SiteRemote to manage my (one) machine with SiteKiosk. I would change some setting, like screensaver (slide and duration) or home page buttons. It's possibile? I see...

View Article


sitekiosk and touchscreen

Dear Support, OS: windows 8.1 x64 Sitekiosk version 8.85.2082 When using sitekiosk and windows 8.1, everything works fine within IE11 (desktop version), the touch behaviour works as expect. When we...

View Article

Download Loop and Crash

I am part of the Enrollment IT team from Washington State University, and this has been an ongoing issue for about a month. We manage two computers which have been designated as kiosks for use by...

View Article


Calendar pop-up

HI, I Have some troubles with a website who doesn't show calendar pop-up when I try to make reservation on sitekiosk. Website problem : https://www.greyhound.ca/ I added this url on the white list but...

View Article

Widnows 7 Activation Error

Had Windows all updated and activated prior to installing and configuring site kiosk. Set it to allow access to the desired website. After 30 days of use there is a Windows Activation error and it will...

View Article

File Explorer and Office

I am attempting to use your product in a public setting by which users can view multiple powerpoints, videos, audio, and very limited browsing. All of the media would be stored locally on the computer...

View Article
Browsing all 1846 articles
Browse latest View live


Latest Images